Shipping Policy

Last updated: October 6, 2026

Gaza United offers free tracked shipping on all orders.

Orders may be produced and fulfilled through international production and logistics partners. Tracking information will be provided when your order has been dispatched.

Delivery Times

Our estimated average delivery time is 7–10 business days after dispatch.

Delivery times are estimates and may vary depending on:

• destination country;
• production times;
• carrier delays;
• customs processing;
• public holidays;
• periods of unusually high demand.

Where applicable consumer law provides additional delivery rights, those rights remain unaffected.

For consumers in the European Union, unless another delivery period has been agreed, orders will be delivered without undue delay and within the legally applicable delivery period.

Order Processing and Tracking

Once your order has been produced and dispatched, you will normally receive an email containing tracking information.

Tracking updates are controlled by the shipping carrier and may occasionally take some time to appear after dispatch.

If your tracking information has not updated for an unusually long period, please contact us at info@gaza-united.com.

Shipping Address

Orders are shipped to the delivery address entered during checkout.

Please check your:

• street and house number;
• apartment or unit number;
• postal code;
• city;
• country;
• contact details

carefully before submitting your order.

If you notice an error after placing an order, contact us as soon as possible at info@gaza-united.com.

We will attempt to correct the address where possible, but we cannot guarantee that changes can be made once production or shipping has begun.

Incorrect or Incomplete Addresses

If an order cannot be delivered because the customer supplied an incorrect or incomplete delivery address, the package may be returned by the carrier.

Where the delivery failure is caused by incorrect information supplied by the customer, reasonable additional shipping costs may apply if the customer requests reshipment.

Nothing in this section limits any mandatory consumer rights.

Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact us at info@gaza-united.com as soon as possible.

We will review the tracking information and, where appropriate, work with the fulfilment provider or carrier to resolve the issue.

Where Gaza United arranged the shipment, responsibility for loss or damage during transport remains subject to applicable consumer law.

Unclaimed Packages

Carriers may hold an undelivered package at a collection point for a limited period before returning it.

The exact collection period depends on the carrier and destination.

If a package is returned because it was not collected, please contact us.

If you request the order to be shipped again, additional shipping costs may apply where permitted by law.

An unclaimed package does not automatically remove any statutory consumer rights you may have.

Refused Deliveries

Refusing a package does not automatically constitute a valid cancellation or return request.

If you wish to cancel or return an eligible order, please contact us and follow the procedure described in our Refund Policy.

Where a consumer has a statutory right of withdrawal, that right remains unaffected.

Customs and Import Charges

Orders may be fulfilled from outside the customer's country.

Customs duties, import taxes or similar charges may apply depending on the destination and the way the shipment is processed.

Where such charges cannot reasonably be calculated in advance, customers will be informed where required by applicable law that additional charges may apply.

Free shipping refers to the shipping charge charged by Gaza United and does not automatically mean that government-imposed taxes or customs charges are waived.

Shipping Restrictions

We currently ship only to destinations made available during checkout.

If shipping is not available to your address, you will not be able to complete checkout for that destination.

Questions or Support

For questions concerning shipping, delivery or tracking, contact:

Gaza United
Operated by Netfix VOF

Email: info@gaza-united.com

We normally aim to respond within 24–48 business hours.