Privacy policy
Privacy Policy
Last updated: October 6, 2026
This Privacy Policy explains how Gaza United collects, uses, shares and protects personal information when you visit our website, place an order, create an account, subscribe to marketing communications or otherwise interact with us.
Gaza United is operated by:
Netfix VOF, trading as Gaza United
Montensstraat 31 bus 202
2140 Borgerhout
Belgium
Enterprise number: 0631.753.179
VAT number: BE0631.753.179
Email: info@gaza-united.com
For the purposes of applicable data protection laws, including the General Data Protection Regulation ("GDPR"), Netfix VOF is the data controller of personal information processed in connection with Gaza United, unless otherwise stated.
1. Personal Information We Collect
Depending on how you interact with our website and Services, we may process the following categories of personal information:
- Identification and contact information, such as your name, billing address, shipping address, email address and telephone number.
- Order and transaction information, including products purchased, order history, returns, refunds and delivery information.
- Payment information, including transaction and payment confirmation details. Full payment card details are generally processed by our payment service providers and are not stored directly by Gaza United.
- Account information, where applicable, including account credentials, preferences and settings.
- Communication information, including messages or customer service enquiries you send to us.
- Technical information, including IP address, browser type, device information, identifiers and website activity.
- Marketing and preference information, including newsletter subscriptions, advertising preferences and cookie choices.
2. How We Collect Personal Information
We collect personal information:
- directly from you when you place an order, create an account, contact us or subscribe to communications;
- automatically when you browse our website, including through cookies and similar technologies;
- from service providers that assist us with payments, hosting, order fulfilment, delivery, analytics and fraud prevention;
- from advertising or social media partners where permitted by law and where the required consent has been obtained.
3. How and Why We Use Personal Information
We process personal information only where we have an appropriate legal basis.
Order processing and fulfilment
We use your information to process payments, fulfil orders, arrange delivery, handle returns and communicate about your purchase.
Legal basis: performance of a contract.
Customer service
We use your information to answer questions, resolve problems and manage our relationship with you.
Legal basis: performance of a contract and our legitimate interest in providing customer support.
Legal and accounting obligations
We may retain information required for accounting, taxation, fraud prevention, legal claims and compliance with applicable law.
Legal basis: compliance with legal obligations and, where appropriate, legitimate interests.
Marketing communications
Where required, we send promotional emails or other marketing communications only with your consent. You may withdraw your consent at any time using the unsubscribe link or by contacting us.
Legal basis: consent, where required by applicable law.
Analytics and advertising
Where permitted and subject to your cookie choices, we may use analytics and advertising technologies to understand how visitors use our website and to measure or personalise advertising.
Legal basis: consent where required, and legitimate interests where legally permitted.
Security and fraud prevention
We process certain technical and transaction information to protect our website, customers and business against fraud, misuse and security threats.
Legal basis: legitimate interests and, where applicable, compliance with legal obligations.
4. Shopify
Our store is hosted by Shopify.
Shopify provides the technology necessary to operate our online store and processes customer personal data on our behalf for many of its core services.
For those activities, Gaza United generally acts as the data controller and Shopify acts as a data processor.
For certain Shopify services and features, Shopify may process information for its own purposes and may act as an independent controller in accordance with Shopify's own privacy documentation.
You can find more information about Shopify's processing of personal information in the Shopify Consumer Privacy Policy.
5. Service Providers and Recipients
We may disclose personal information to service providers where necessary to operate our business, including providers of:
- ecommerce hosting and infrastructure;
- payment processing;
- print-on-demand production and order fulfilment;
- shipping and logistics;
- email and customer communication services;
- analytics;
- advertising and marketing;
- IT security and fraud prevention;
- accounting, legal and professional services.
These parties receive only the information necessary for the services they provide and must process information in accordance with applicable data protection requirements.
We may also disclose information where required by law or to establish, exercise or defend legal claims.
6. Order Fulfilment
Because Gaza United uses third-party production and fulfilment providers, customer information such as your name, shipping address, contact details and order information may be shared with fulfilment and shipping partners solely to produce and deliver your order.
Some of these providers may be located outside the European Economic Area.
7. International Transfers
Some of our service providers, including Shopify and fulfilment or technology providers, may process personal information outside Belgium or the European Economic Area.
Where personal information is transferred to a country that does not benefit from an adequacy decision from the European Commission, we rely on appropriate safeguards where required, such as Standard Contractual Clauses or other legally recognised transfer mechanisms.
8. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Some cookies are strictly necessary for the website to function, for example for shopping cart, checkout, security and language functionality.
Analytics, advertising and other non-essential cookies are used only in accordance with applicable law and your consent preferences.
You can manage or withdraw your cookie consent through the cookie settings available on our website.
9. Data Retention
We retain personal information only for as long as necessary for the purpose for which it was collected or as required by law.
For example:
- order and transaction records may be retained for the period required under applicable accounting and tax legislation;
- customer service correspondence is retained for as long as reasonably necessary to resolve enquiries and disputes;
- marketing data is retained until you unsubscribe or withdraw consent, unless retention is otherwise legally permitted;
- technical and security information may be retained for a limited period where necessary for security and fraud prevention.
Retention periods may be extended where information is necessary to establish, exercise or defend legal claims.
10. Your Rights
Subject to applicable law, you may have the right to:
- access your personal information;
- correct inaccurate information;
- request deletion of your information;
- request restriction of processing;
- object to certain processing;
- receive your information in a portable format;
- withdraw consent at any time where processing is based on consent;
- object to direct marketing.
You may exercise these rights by contacting:
We may request information necessary to verify your identity before processing a request.
11. Marketing Preferences
You can unsubscribe from promotional emails at any time using the unsubscribe link included in the email.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
12. Security
We use reasonable administrative, technical and organisational measures to protect personal information.
However, no internet transmission or electronic storage system can guarantee absolute security.
13. Children's Privacy
Our website and Services are not specifically directed at children.
We do not knowingly collect personal information from children in circumstances where parental consent would be required by applicable law.
If you believe that a child has provided us with personal information improperly, please contact us.
14. Third-Party Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security or content of those websites. We recommend reviewing their privacy policies before providing personal information.
15. Complaints
If you have a concern about how we process your personal information, please first contact us at:
You also have the right to lodge a complaint with the competent supervisory authority.
For Belgium, this is the:
Data Protection Authority / Gegevensbeschermingsautoriteit
You may also contact the supervisory authority in the EU or EEA country where you live, work or believe an infringement has occurred.
16. Changes to This Privacy Policy
We may update this Privacy Policy when our practices, services or legal obligations change.
The latest version will always be published on this website and will indicate the date of the most recent update.